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Referral to the service

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New Baby and Prenatal

New Baby and Prenatal Referrals should be directed to the Cleft Clinical Nurse Specialist Team by leaving a voicemail on 0141 452 4905 and also by emailing the below referral form to [email protected]

This service is provided from Mon-Fri. We also provide an on call service for weekends and public holidays.

A Clinical Nurse Specialist will be in contact to discuss the referral and aim to provide input within 24 hours of the referral being received.

Adult Cleft Clinics and Assessment

Adult patients may be referred by another health professional, but may also wish to self-refer.

When you come to the Cleft Team as an adult (15+) wanting further input, your first appointment is used to discuss any concerns you have about your cleft, and/or any input you would like at this time.  From this discussion, you will be referred to the appropriate member(s) of the Cleft Team.

All new or returning adults must complete the below referral form and questionnaires (Adult Assessment Pack) and return them by post to the address as follows:
National Cleft Surgical Service for Scotland
Royal Hospital for Children, Admin Block, Zone 3
1345 Govan Road, Glasgow, G51 4TF

or by e-mail to [email protected]

The first appointment is held by a Clinical Psychologist from the Cleft Team - this appointment is not a therapy appointment, but a discussion about the input you would like at this time.  However, as part of this you will be asked about feelings about your cleft and general wellbeing, to help plan your care.

Cleft Clinical Psychology Service

The Cleft Clinical Psychology service provide specialist support (and accept referrals) for individuals and/or families with psychological concerns directly related to cleft/velopharyngeal insufficiency (VPI) or its treatment. For example: worry/decisions about treatment; coping with diagnosis; confidence; challenging social situations; distress/frustration around appearance/speech.

Please note that we do not provide support (or accept referrals) for severe/acute mental health problems or significant personal risk (i.e. harm to self or others). In such cases, the appropriate local services should be discussed with the GP.

Please complete this referral form and email to [email protected] 

Should you wish to discuss before submitting, please call 0141 451 6524 or email using the address above.