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Coming to the Emergency Department

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If you are worried your child is seriously unwell or injured, or you have been asked to come to hospital by your GP, you will need to come to the Paediatric Emergency Department.

For more information to help you decide if your child needs to come to the Emergency Department see 'Worried about my child - Where to get help'

Remember: Keep the Emergency Department for emergencies only. Other services are available.

If you are unsure which service would be right for your child then the phone number to call for advice is NHS 111. Dial 111 from a mobile or landline - all calls are free of charge and you can call at any time day or night.

Find out more about our Redirection Policy which ensures your child is seen in the right place, allowing us to streamline paediatric care delivery and ensure timely access to specialised medical care for children across the health board.

Arriving at the Emergency Department

Children are initially assessed by a nurse when they arrive in the Emergency Deparment. This process is called 'triage'. Triage allows us to decide how urgently a child / young person needs to be seen. We can then prioritise those that need us most.


Initial assessment  of patients presenting to the department is carried out in the most appropriate area of the department, determined by the nature and severity of your child / young person’s condition.  Some patients may be transferred directly to the Clinical Decisions Unit (CDU) for this first assessment under the paediatric medical team. 

Your child may receive medical care from a clinician either a Doctor or an Advanced Nurse Practitioner.

Nurse Practitioners

Advanced Nurse Practitioners (ANPs) and Emergency Nurse Practitioners (ENPs) work alongside doctors in the Department. Nurse Practitioners have undergone advanced training to enable them to manage children presenting with a wide variety of conditions including those with complex medical needs.

After the Emergency Department

After initial assessment, stabilisation and treatment, your child / young person will either be discharged home or admitted and transferred to an inpatient ward. We work closely with all inpatient services within the hospital and our pre-hospital teams to ensure  the highest standard of care for our patients.

Editorial Information

Last reviewed: 22 May 2024

Next review: 30 May 2026